Policy

Privacy Policy

Last updated: 30 April 2026

This Privacy Policy explains how Rajganga Paytan ("we", "us") collects, uses, and protects the personal information of visitors and customers ("you") of rajgangapaytan.com (the "wholesale site"). By using the site you agree to the practices described below.

1. Information we collect

Account information — name, business name, phone, email, GSTIN (optional), password (stored as a hash).
Order information — items, lot sizes, quantities, shipping address, billing details, payment mode.
Payment information — handled directly by Razorpay. We do not store card numbers, UPI IDs, or netbanking credentials.
Reviews — name and content you choose to submit.
Technical data — IP address, device, browser, and standard server logs.
Cookies — a session cookie to keep you logged in, and a cart cookie to remember your selections.

2. How we use your information

To process and fulfil your wholesale orders.
To generate GST tax invoices.
To communicate order status by phone, SMS, WhatsApp, and email.
To prevent fraud and abuse.
To improve the site and our service.

We do not sell your personal information. We do not share it with third parties for marketing purposes.

3. Sharing

We share information only with service providers who help us run the business:

Razorpay — payment processing.
Shipping partners — to deliver your order.
Hosting / infrastructure — to operate the site.
Government authorities — when required by law (e.g. GST returns).

4. Retention

We retain order and tax records for at least the period required by Indian tax law (currently 8 years from the financial year-end). You may request deletion of any data not required for legal compliance.

5. Your rights

Access — see what we hold about you.
Correction — update incorrect information.
Deletion — remove information not required by law.
Withdraw consent — for non-essential communications.

Email wholesale@rajgangapaytan.com to exercise any of these rights.

6. Security

We use HTTPS, hashed passwords, and access controls. No internet system is fully secure; notify us immediately if you suspect unauthorized access to your account.

7. Changes

We may update this policy. Material changes will be highlighted on the site.

8. Contact

Rajganga Paytan, Kolhapur, Maharashtra, India · wholesale@rajgangapaytan.com

Privacy Terms Returns & Refunds Shipping About

1. Information we collect

Account information — name, business name, phone, email, GSTIN (optional), password (stored as a hash).

Order information — items, lot sizes, quantities, shipping address, billing details, payment mode.

Payment information — handled directly by Razorpay. We do not store card numbers, UPI IDs, or netbanking credentials.

Reviews — name and content you choose to submit.

Technical data — IP address, device, browser, and standard server logs.

Cookies — a session cookie to keep you logged in, and a cart cookie to remember your selections.

2. How we use your information

To process and fulfil your wholesale orders.

To generate GST tax invoices.

To communicate order status by phone, SMS, WhatsApp, and email.

To prevent fraud and abuse.

To improve the site and our service.

We do not sell your personal information. We do not share it with third parties for marketing purposes.